Client Stories

A second chance

Alex, a 32-year-old client lived with his disabled mother and brother with serious illness. Alex cared for them both. Unexpectedly, Alex faced seven criminal charges, including burglary and theft, accused of theft from petrol stations.

August 27, 2024

A triumph over debt

Sarah, a single mother, faced a daunting debt problem. She struggled with severe depression, anxiety, and health issues, including a heart condition. Two of her children had disabilities, and she relied on Centrelink benefits, renting her home without any assets.

August 27, 2024

Living standard struggles

Victoria was a single rooming house resident renting in Melbourne’s Southeast, reliant on government benefits as her sole income. Victoria had been living at the premises for the past six years, she was often subjected to notices to vacate, when she tried to exercise her rights to address the conditions of the rooming house. These proceedings were all unsuccessful with VCAT dismissing the applications.

September 05, 2023

Illegal eviction

The Rooming House Outreach Program (RHOP) team received a call from Elizabeth, a resident the program had visited 6 months prior. Elizabeth was quite distressed. She had received a text from the rooming house proprietor advising her she must move out immediately. RHOP workers visited Elizabeth the next day, finding that the proprietor had disconnected the electricity in a attempt to get the residents to leave.

September 05, 2023

Toxic relationship incurs debt

When Shanti first came to PCLC she had over $13,000 in outstanding fines debt. These fines were actually incurred by her abusive ex-partner, Travis, who would drive the vehicle which had registered in Shanti’s name.

August 27, 2023

Abuse victim escapes fines

Libby sought PCLC’s assistance when John, a friend of Libby’s abusive ex-partner, borrowed her vehicle and refused to return it. Libby only agreed to loan the vehicle to John out of fear of what her ex-partner might do to her if she refused.

August 27, 2023

Rooming house horror

Lucas is 34 years of age and continues to have limited options for housing other than living in rooming houses, registered and unregistered. Lucas had been living in an unregistered rooming house in for a period of 4 months and previously resided in an unregistered rooming house in another local government area.

August 27, 2023

Survivor of family violence avoids homelessness

River was a young mother of three dependent children and was also a victim of family violence perpetrated by her former partner. She had been renting her premises since 2015, had limited family support and was solely relying on Centrelink payments.

August 27, 2023

Landlord serves compensation claim

Michaela was a single mother with three severely autistic children. There had been major water damage to the rented property 12 months prior to the tenancy terminating.

August 27, 2023

Housing health hazard

RHOP visited a registered rooming house in the Melbourne’s South East where upon no answer at the door, the team called out through the back gate in the hope that someone would hear them.

August 27, 2023

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