Sarah, a single mother, faced a daunting debt problem. She struggled with severe depression, anxiety, and health issues, including a heart condition. Two of her children had disabilities, and she relied on Centrelink benefits, renting her home without any assets. The weight of an $8,000 debt for her father’s funeral in 2020 burdened her further. Sarah’s situation escalated when the funeral home pursued a civil claim against her in court. Her total debt, including legal costs and interest, ballooned to over $11,000. She made sporadic payments and felt overwhelmed. PCLC stepped in, offering a lifeline. Although legally Sarah wasn’t obliged to repay the debt due to her financial struggles, she insisted on doing so to clear her mind and debts. PCLC negotiated a manageable payment plan, until the full amount was settled. Sarah was relieved and grateful for PCLC’s support during her vulnerable time.