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Client Stories

escalating toll fine debt

After experiencing significant childhood trauma, Jenny 38, had always suffered from depression and anxiety. The last five years had been particularly difficult for Jenny, she had lost a few close friends and family members to tragic deaths, separated from a long term partner and moved interstate. These life events had seen a significant deterioration in her mental health.

 

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tenant sinking deeper and deeper

Aaron, a single parent, aged 40, was struggling financially and had fallen behind in his rent. His landlord took action in VCAT for rent arrears and possible possession. Aaron represented himself and managed to negotiate a resolution whereby the landlord allowed him to remain in the property if he submitted to a payment plan to cover the arrears.

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a weight lifted

Lorraine had been living in rooming houses for years. Until recently she had been in the same rooming house for 10 years but after her partner died, this was no longer appropriate for her. Lorraine was lucky and found a ‘women-only’ house where she developed strong connections with other residents.

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young mother saved from jail

Lily 27, recently had her four young children taken into care by the Department of Health and Human Services. She had limited family support and struggled with a number of mental health issues. Lily has experienced family violence from the fathers of her children and was vulnerable to alcohol addiction when self- medicating.

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