2018

from invisible to empowered

It was an ordinary day at the Dandenong Duty Service for our tenancy advocate. She was sitting at the back of the court observing proceedings when she noticed a young woman enter the court with her child in a pram.  The woman took at seat at the bar table and stayed silent, while the member read the material and directed all his questions at the agent.  Just as he was about to make a possession order as the current rent arrears stood at approximately $3,500, the duty advocate stood up and alerted him to the fact that the tenant had arrived late and was in fact in Court.

when a change is made

Brenton came to PCLC because he was facing severe financial hardship and was currently living in his car. He was seeking assistance in accessing his superannuation and applying for the Disability Support Pension. He also needed advice about family law issues as he has three children living interstate that he had not seen for several years. In addition to all of this, he said he was homeless.

from no support to supporting others

“I can’t even relate to who I used to be”

“For the first time ever she heard me”