Privacy
Peninsula Community Legal Centre (PCLC) recognises the importance of treating personal information confidentially. Protecting clients' privacy and personal information is an important aspect of the way services are managed. PCLC is committed to satisfying all legal and ethical obligations regarding the protection of privacy and confidential information.
Website privacy
You can acess PCLC's home page and browse our website anonymouslty, without disclosing your personal information. Note PCLC's privacy statement does not apply to linked websites, however we do not link knowingly to sites that are privacy-invasive. When you link to another site, we recommend you read the privacy statement of that site to familiarise yourself with its privacy policy.
Collection and use of personal data
PCLC is committed to protecting the privacy of your personal information. The PCLC site does not collect or record personal information, other than information you choose to provide though our enquiries and email addresses. PCLC staff use personal information collected from emails to respond to individuals and discuss their particular enquiries. Email address and any other contact details you provide will not be added to a mailing list without your consent.
Access or correction of personal information
Where PCLC holds personal information about a person,the person can gain access to seek correction of that information by:
- Telephoning PCLC Head Office on 03 9783-3600
- Writing to Peninsula Community Legal Centre, Suite1-4, 431 Nepean Highway, Frankston Vic 3199
The request will be handled in accordance with the centre's Access to Personal Information Policy and Procedures.
Disclosure
We will not disclose your personal information to a third party without your consent, unless we are required or authorised to do so by law or other regulation. In the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may excercise its legal authority it inspect the web server's records (eg in relation to hacking or abusive messages).
Collection and use of site visit data
We do use cookies on our site. A cookie is a block of data that is shared between a web server and a user's browser. Cookies give the server information about a user's identity and website visiting patterns and preferences. You can find more information about cookies on sites such as Cookie Central.
The following non-personal information (i.e. clickstream data) is automatically recorded by this site's web server for statistical and system administration purposes only:
- your server address
- your top level domain name (for example. .com, .au, .gov)
- the date and the time of your visit to the site
- the pages you accessed and downloaded
- the address of the last site you visited
- your operating system
- the type of browser you are using.
To the extent that this data could make you identifiable, PCLC will not attempt to identify individuals from the records the server automatically generates unless it is necessary to investigate a breach of law or regulation.
The site also uses web beacons. Web beacons, also referred to as a web bug, pixel tag or clear gif are used in combination with cookies to monitor and collect user data such as IP address, session time and type of browser used while visiting the site.
Transmission of personal information
This website does not provide security for the transmission of your personal information.
Currently personal information sent to this website is emailed directly to the relevant staff member for attention. PCLC is confident that this information is being managed securely. PCLC does not currently have the technology to secure information beyond this.
The Chief Executive Officer and employees of PCLC have a duty to deal with your personal information confidentially. However, you should be aware that there are risks in transmitting information across the Internet. If you are concerned about sending private material to PCLC over the Internet, you might prefer to contact us by phoning (03) 9783-3600.
Clarification about this site
If you wish to clarify anything about this site, have concerns regarding your privacy, or our copyright or disclaimer policies, please contact us on (03) 9783-3600.
Please note that our privacy statement does not extend beyond this site.